Thursday, May 26, 2011

a Top Notch place

Not about writing or school this time...

I needed work done on my truck. Not just an oil change, but instead work that requires not only skilled labor and expertise but a certain level of trust. No one wants to be overcharged or have work done they don't need, but also one needs to trust that the repairs will be done right for safety's sake.

I've found a great place. A small garage in Waterboro, ME called Top Notch. John and the crew are flat-out busy all the time, but they found a way to get my truck in before a trip I needed to take. They were incredibly fair and with every repair took the time to explain exactly what my options were. Then the work was expertly done, in a timely manner which is a big deal since they are so busy. As one customer said in the waiting room, they really should find a way of cloning John. Not only John though, everyone there was great.

I called a couple times over the two days my truck was on a lift (at one point with three mechanics working on it to ensure I'd make my trip) and the voice on the other end of the line was always warm, almost like a friend's house.

When the bill came in, it was actually a bit less than I expected.

If you're looking for a place that will slap inspection stickers on a car that really should be in a junkyard, go somewhere else. However, if you're looking a place where customers, who used to live in the area, drive hundreds of miles across state lines to come back to mechanics they trust, try Top Notch Automotive. 207-247-4300

Although, good luck getting in....they book up fast!

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